Aderogba Mukhtar Adeyemi

Microbiologist

Ibadan, NG.

About

Highly analytical and detail-oriented microbiologist with a B.Sc. in Microbiology, eager to leverage a strong foundation in precision, problem-solving, and communication skills within a dynamic customer-facing role. Proven ability to build positive customer relations and diligently address client needs, honed through experience as a Customer Service Representative for a clothing brand. Poised to contribute strong interpersonal and organizational capabilities to an oil company internship, ensuring exceptional service delivery and operational excellence.

Work

reaperszn

|

Customer Service Representative

Nigeria, Remote, Nigeria

→

Summary

As a Customer Service Representative, I managed client interactions and resolved inquiries for a clothing brand, consistently upholding core service principles to foster positive customer relationships and enhance brand loyalty.

Highlights

Cultivated strong customer relationships by diligently addressing inquiries and resolving issues, consistently ensuring a positive brand experience.

Demonstrated proactive problem-solving to meet diverse customer needs, enhancing satisfaction and contributing to brand loyalty.

Communicated effectively with customers, providing clear information and support while adhering to brand guidelines and service standards.

Managed customer feedback and inquiries across multiple channels, contributing to improved service delivery and operational efficiency.

HEALTHCHANNEL DIAGNOSTICS SERVICES

|

SIWES Trainee, Microbiology

Ijebu Ode, Ogun State, Nigeria

→

Summary

As a SIWES Trainee, I gained comprehensive hands-on experience in clinical laboratory operations and diagnostic testing, significantly contributing to patient care through precise sample management and accurate test processing.

Highlights

Managed patient interactions and executed precise phlebotomy procedures for a diverse patient base, ensuring 100% adherence to safety protocols and quality standards.

Processed and analyzed a comprehensive array of over 10 distinct diagnostic tests (e.g., genotype, HIV, hepatitis, syphilis, blood grouping), ensuring timely and accurate results critical for patient care.

Optimized laboratory efficiency by mastering aseptic techniques for media preparation and microbial culturing, improving reliability in pathogen identification processes.

Interpreted complex laboratory results from over 10 distinct diagnostic tests, developing robust analytical and quality control skills essential for accurate diagnoses.

Education

Olabisi Onabanjo University

Ago Iwoye, Ogun State, Nigeria
→
Bachelor of Science (B.Sc.) Microbiology Grade: Second Class Honours (Upper Division)

Languages

English

Skills

Customer Relations

Customer Service, Client Management, Problem-Solving, Communication, Conflict Resolution, Diligence.

Laboratory Techniques

Phlebotomy, Aseptic Technique, Microbial Culturing, Agar Preparation, Diagnostic Testing, Sample Collection, Microscopy.

Microbiology & Diagnostics

Bacteriology, Probiotics, Antibiotic Susceptibility Testing, Virology, Parasitology, Genotype Analysis, HIV Testing, Hepatitis Testing, Syphilis Testing, Blood Grouping, MCS (Microscopy, Culture, Sensitivity).

Research & Analysis

Scientific Experimentation, Data Interpretation, Independent Research, Report Writing, Critical Thinking.

Professional Skills

Quality Control, Teamwork, Time Management, Attention to Detail, Organizational Skills.

Projects

Antibiotic Profile of Lactobacillus-Based Probiotics from Yogurts and its Uses in Animal Feed as a Growth Factor

→

Summary

Investigated the antibiotic susceptibility profiles of Lactobacillus-based probiotics derived from various yogurt samples and evaluated their potential as growth-promoting agents in animal feed.